NorCal Cars > Articles > Buying Vehicle Insurance > Automotive Warranties
Choosing an Automotive warranty
By Ray Prince, NorCalCars Writer
Used car extended warranties vary in range and depth. There has been much
scrutiny over their importance, with numerous sources citing an uneven average
repair claim to extended service contract cost ratio. According to Edmunds.com,
one of the Internet's most highly reputed car review sites, the average repair
claims against a $1,000 extended service contract come to about $150. However,
many extended service warranties costs hundreds of dollars less. One repair can
cover more than the extended warranty! In addition, the price for a warranty
increases as your vehicle comes of age. Dealerships may offer everything from
"as is" warranties (no warranty whatsoever) to a full 12 month and 20,000 mile
coverage with drive train and bumper protection. Pound for pound, you'll find
that 3 month and 3000 mile warranties are the most common with varying terms.
The Best Warranties Cover Exclusions
The No. 1 thing to look out for with used car extended warranties are coverage
limits, where inclusions and exclusions are scrutinized. The best warranties
list what isn't covered, not what is. Is wear and tear plus breakdown covered
by your warranty? Note your car's general makeup. Is it an old Pontiac Grand Am
prone to break or an Oldsmobile with expensive replacement parts? Breakdown
policies are less inclusive than you may believe. Replacement parts may be
excluded completely. An overheating clause might be slightly off kilter, but
necessary if an expensive component like your radiator gets damaged. Since
warranty plans vary from dealer to dealer, it is important to study your
coverage’s inclusions and exclusions. Fine print varies from contract to
contract. Who pays the claims for your coverage? Will your warranty cover your
dealer’s retail labor rate?
Research your Warranty's Insurer First
After coverage soul searching, see who is behind your extended used car
warranty. Usually, they're provided by the vehicle's own manufacturer or by a
third party. According to Bengt Halvorson, a cars correspondent and reviewer
for AOL, "third parties are generally priced lower but considered inferior to
manufactured supported programs." This is a sentiment echoed by many experts,
though the consensus is that there are many third party extended warranty
providers who offer enough IF you do the research. While researching last year
for a friend’s used car, I came across A.M. Best and Standard and Poor company
ratings. These sites rate warranty programs under many levels, including their
financial strength and consumer ratings. An "A" rating is ideal, anything less
and a restraining order is in ...well, order.
Another reliable source for insurer ratings is the Better Business Bureau. It
chronicles a list of past complaints thrown at insurers along with their
resolve rate. Keep in mind that not many web sites are the actual car warranty
administrators (the people responsible for paying your claim.) Read your
coverage policy for the name of the insurer and plug its name onto Google, AM
Best, and S&P for feedback. Another thing to look out for is necessary
licenses and registrations. Don't settle for a sitting duck when you could own
a warranty that abides by strict requirements for issuing licenses by the
state. A Google search can easily reveal this information.
Don't Fall for Popular Misconceptions
You'll find that many unscrupulous dealers may try to offer you a dealer
warranty instead of an aftermarket or manufacturer's warranty. This is an
absolute no/no. For starters, dealer warranties require all the services and
repairs on used cars to be done at one dealership, which is usually theirs. An
out of town breakdown could render your dealer warranty worthless. Most
extended warranty companies will give you free reign over repair facilities
with no limit on number of claims.
As a newly minted used Pontiac driver 5 years ago, I held misconceptions over
the whole idea of extended warranties. I asked myself if I would be facing
double coverage with the extended warranty and the manufacturer's. This
shouldn't be a concern. Extended warranties always consider your manufacturer's
warranty (if there is one) and comes into play once it expires. Another
misconception I had was that I had to buy a contract before leaving the
showroom. This isn't true! Dirty dealers can pressure people into buying bad
contracts with 100% plus markups, when you can buy months after your purchase.
Always buy the extended warranty directly from the company to avoid paying
double for the same terms.
All in all, used car extended warranties should be considered for those that
want ease of mind from major repair expenses. Out of pocket costs can be
avoided long after the manufacturers warranty has expired. Your best protection
is a sound read of the fine print, research through independent feedback sites
like AM Best, and most importantly an understanding of your car and its needed
coverage.